Testimonials

2023 Corporate LiveWire Global Awards Winner: Marketing Firm of the Year - Australia 2022 Australian Achiever Awards National Winner: Advertising, Marketing & PR 2022 Australian Enterprise Awards Winner: Best Social Media Marketing Consultancy - Sydney 2021 Corporate LiveWire Awards Winner: Marketing Consultancy of the Year 2021 Australian Enterprise Awards Winner: Award for Client Service Excellence - Sydney 2020 Australian Enterprise Awards Winner: Most Innovative Marketing Consultancy - Sydney
2022 Top Experts Winner: Best Graphic Design in Sydney 2022 Australian Achiever Awards National Winner: Advertising, Marketing & PR 2022 Australian Enterprise Awards Winner: Best Social Media Marketing Consultancy - Sydney 2021 Corporate LiveWire Awards Winner: Marketing Consultancy of the Year 2021 Australian Enterprise Awards Winner: Award for Client Service Excellence - Sydney 2020 Australian Enterprise Awards Winner: Most Innovative Marketing Consultancy - Sydney
"Karen Hall and the team at Reputation by Design are the real deal. They will work with your business to understand the problem you are trying to solve and then will help you implement practical solutions to solve them. No buzzwords. No mealy-mouthing. Just real solutions for real businesses."
Zarko Jokic
MFAA
"Thank you so much for your help putting my award pack together Karen. It's perfect. And a big thank you to anyone else on your team that assisted too. 🙂
Carla Schesser
FivebyFive
'Karen is quick & efficient and very knowledgeable. Great team to work with. Thank you for you!"
Ashleigh Pakis
Panache Financials
"Karen Hall & Karen Smillie were amazing for the work they did for us at Entourage putting together what we needed in a tight timeframe. Not only was I getting emails after hours but on the weekend as well. The quality of work and their submission was great and I couldn't recommend them highly enough."
Damien Roylance
Entourage
'Karen's efficiency and communications skills are brilliant, as video producers we rely on the smooth transition of these aspects to get the content right for the client. When I hear from Karen on any project it's always a clear and concise process, well done Karen!"
David Power
Power Creative
"Karen Hall - Reputation by Design is simply the complete package when it comes marketing services. Karen has a robust and innovative approach to all aspects in marketing, including designing and executing a plan with precision, flair, accuracy and value. Karen ensconces herself with her clients' needs and requirements and delivers in spades."
Diane Falzon
PR
"Thanks Karen for teaching me some great social media tips and tricks. Your information has helped me to understand where I need to focus on in my own small Interior Design business.'
Wanda Szychowska
The Same
"We love our end product and really appreciated Karen's follow up, when we weren't as quick with getting back to her as we would have liked."
Max Phelps
Golden Eggs
"I recently decided to nominate my business for a prestigious industry award. Although I was confident that we had the runs on the board to be genuine contenders, I was overwhelmed with the process and lacked the clarity required to capture the essence of what makes our business great. Once I made the decision to engage a professional, Karen and her team took the reins and managed the entire process from start to finish. I was exceedingly pleased with the final result, and on reading our final submission I felt that the essence of our business had been bottled! The awards haven’t been announced yet but regardless of the outcome I have zero hesitation in recommending Karen. Fingers crossed!"
Chris Miller
Vantage Strata
"Worked directly with Karen Hall to develop and execute stellar marketing plans and campaigns. She is a true marketing professional, I would highly recommend Karen and her team at Reputation by Design."
Tina Campbell
Ray White
"Karen and her team helped polish up our marketing messages, simplifying and dialing up the benefits our clients receive from our services. It's gone from good to amazing, in one review!"
Nigel Sequeira
My Loans Pay Me
"Karen has assisted our business greatly since we started, always happy to help and an expert in her field."
Tony Bevacqua
Sphere Group Development
"Karen is a valued member of the Mosman Chamber of Commerce and on our Executive Committee. By working with us on our Social Media presence she has enabled us to really engage with our local Mosman business community and also to the wider business community. We are so impressed with her knowledge and generosity and her willingness to help us. Her recent workshop sponsored by the Mosman Chamber had a capacity crowd who hung on her every word and were lavish in their praise of how clear and practical her advice was. Thanks Karen."
Pat Purcell
Mosman Chamber
"Karen is a Social Media marketing whiz - so knowledgeable and takes you through step by step so you can do it too. Thanks Karen."
Lindsay Lewis
Lindsay Lewis Design
'We have worked with Karen now on multiple occasions and she has a fantastic way of assisting getting your key messages into a clear and targeted manner, and achieving the results we have been looking for. Highly recommend anyone who needs Karen's services to do so - now."
Peter White
FBAA
"Amazing experience with Karen and her team. A professional business with great customer service."
Joe Azzi
"Karen provided excellent service, was professional and the product was extremely timely - would highly recommend!"
Kathryn Pogson-Pike
Ray White
"Karen gave an excellent marketing presentation, easy to understand with some fantastic tips re social media for business large and small some of which I am implementing already."
John Glover
Pendragon
"Karen and the Reputation by Design are consummate professionals. We engaged them to help with the design of a brochure, an infographic and some copywriting. Their work in all three categories was of a very high quality and the turnaround was refreshingly fast."
Drew Mansur
Bronco Built
"Karen is absolutely amazing! Very efficient, professional and always provides excellent service! Keep up the great work."
Andrew Lonsdale
Ray White
"Highly recommend! Karen designed my business a letterbox drop brochure that has had amazing feedback & created more traffic through my business. (she's also the only graphics designer that I have worked with that replies so quickly + huge bonus!)"
Eva Mercedes
Cosmetic Studio
"We engaged Karen to assist us with our social media platforms and website updates, we have been delighted with the results to date and I have no hesitation recommending Karen to others. Thanks for the great work Karen!"
Mark Bell
Bell Landscapes
"Karen is 101%... Great service & professionalism. I would highly recommend using Reputation by Design."
Shelley Tetlaw
Loan Market
"I'm so relieved to have finally found a marketing team that turns design jobs around efficiently. I'm confident that they can turn all of my messages into a consistent brand so I just keep using them. Thanks Reputation by Design."
Anna Gill
Kinephonics Language
"I got great, practical advice that I could use straight away but what makes Karen special is she really cares about your business and takes time to get to know you & what you're trying to achieve. This meant I wasn't worried I was just getting a "cut & paste" marketing plan but something just right for me & my clients. Thanks Karen."
Andrew Wheatley
Wheatley Finance
"Even before we started working together, Karen and the team at Reputation by Design provided us with incredible value to assist and plan a short-lead time, large scale public event. Her creativity and customer focus were exactly what we needed to formulate and put on an event within two weeks, and make the most of the leads and enquiry to grow our business. I can't recommend them highly enough!"
Rebecca Fraser
African Family Safaris
"Karen from Reputation by Design was amazing to work with. Very professional, understood our business and strategy very quickly. She always set realistic deadlines and always hit her deadlines. I highly recommend Karen and her business."
Christopher Volpe
Volpe Cabinet Making
"Great team at Reputation by Design - professional, efficient and prompt. I recommend their services."
Diana Small
Ray White
"Karen and the team were a fantastic addition to our business just when we needed it. She has a hands on approach for all marketing and operational responsibilities required to ensure you capitalise on the leads she generates for you. Can’t thank you enough. Lachlan and the team at YBR Dee Why."
Bernadette Brennan
Yel
"Karen and the team were a fantastic addition to our business just when we needed it. She has a hands on approach for all marketing and operational responsibilities required to ensure you capitalise on the leads she generates for you. Can’t thank you enough. Lachlan and the team at YBR Dee Why."
Lachlan Cottee
Yel
"A pro-active, well-organised team that leads the marketing initiative of our company, Smartfinn Advisors to our complete satisfaction. Very prompt in their execution with consistent regular feedback. Happy that we engaged Reputation by Design to take our business to the next level and highly recommended."
Demal George
Smartfinn
"Hi Karen Thanks very much for last week’s training, it was brilliant! Your staff digital training session really got us motivated and back on track. Your clear, succinct understanding of our business and where we want to go was fantastic ! Your understanding of social media platforms is outstanding! I highly recommend Reputation by Design !!!
Graham Monro
GM Photographics
"Karen and the Reputation by Design team have been instrumental in improving and optimising multiple Google My Business pages for our businesses and our LinkedIn pages. The team is knowledgeable, friendly and timely. Highly recommended."
Ben Kirby
Folio
"Karen and her team did a fantastic job assisting me with copywriting projects on a short timeframe. They were great to deal with and really took the time to understand my business and what I was looking to achieve. Will work with Karen again in the future."
Alycia Inglis
Stoneturn Pty Ltd.
"Love having Karen as my Marketing guru 🙂 She has a clear understanding of my industry and the type of client I want to attract. Prompt, knowledgeable and super efficient - and an all round lovely lady 🙂
Lauren Hall
Loan Market Edge
"Karen runs all my marketing campaigns and is an amazing asset to have on my team. Karen is an expert in all things marketing and has helped my business through multiple campaigns over years and all of my award submissions/wins."
Daniel Pym
Loan Market Double Bay
"Catalyst Group have worked with Karen & the team on a number of marketing initiatives and highly recommend their services. Their professional expertise and market understanding underpins their excellent delivery & service."
Dean Rushton
Catalyst
"Karen is great to work with. She's a true professional who delivers quality work on a timely basis."
Ari Jacoby
Deduce
"I've had the pleasure of working with Karen for a number of years now. Her enthusiasm, timeliness and quality of work is impeccable. I wouldn't entrust our marketing strategies and business submissions to anyone else. Thank you Karen!!"
Sarah Thomson
Loan Market Geelong
"Karen and the Reputation by Design team are integral to recommending and executing the best marketing strategies for my business. Karen Hall is one of the Best in marketing and having her as an extension of our team has helped us grow our brand profile. I simply brief the team at Reputation by Design on an opportunity or idea and they will devise a strategy and make it happen. I have recommended Karen to several other businesses, who have since used her to great success!"
Bernard Desmond
Blank Financial
"Karen's attention to detail and responsiveness is second to none. Her team are 'market aware' and know the industries we operate in and have helped provide invaluable assistance in areas of marketing and advertising."
Glenn Crombie
Loan Market
"Karen and her team are an absolute dream to work with. They deliver exception results in an efficient, professional, detailed and creative manner. We could not recommend Karen and her team more! A true Marketing guru!"
Ashleigh Oliver
DENT
"Karen has a way of extracting ideas that you have in your head and turning them into masterpieces in your own voice. She has been a savior. When you're "busy" (let's face it, who isn't these days!), it is a relief to be able to hand over all my businesses marketing to someone who not only gets me, but also that I trust will do my brand justice!"
Michael Luca
Love Home Loans
"Karen was referred by a colleague. She has been amazing to deal with and has taken a huge task off my hands and saved me hours of work. I wish she was introduced to my business years earlier!! Thanks for all your help and support Karen & Team."
Belinda Gibson
™ Finance Group
"Karen & her team are absolutely amazing! We have used her professional expertise several times now & we couldn't be more happier with her service. We would highly recommend her & her team to everyone who is looking for anything marketing related. Thank you so much for your help & support."
Amie Tennant
Future Finance Group
"Karen & her team have made a huge impact on our business as a result of the great work done thus far. We continue to use Reputation by Design for our marketing needs and thoroughly recommend Karen & her team!
Matt Meehan
Lifesolver
"Amongst an ocean of marketing gurus and experts it is hard to find practical, insightful and deep understanding in how to manage and grow through marketing and reputation. If you are looking to grow your reputation and put your best foot forward, Karen should be front of mind."
Fabien Tribe
The Lending Lab
"The team at Reputation by Design are true marketing experts who get fantastic results for their clients. Be it generating a steady flow of new leads or helping you put your best foot forward in an awards campaign, Karen and her team are the people that will help you shine."
Nick Farrow
Abundance Global
"Karen Hall and her Team @ Reputation by Design is my go to person to help me manage through the 101 things that always seem to be on my list. Listening carefully to our key objectives, goals, hopes & dreams, Karen has an incredible ability to help me focus and deliver on what is going to make the biggest impact to our Business. I have no hesitation at all in recommending Karen for any project that you may have, big or small."
Sean Scoffield
RESO
'I have been working with Karen in the past few days and she has been amazing to deal with. She is very knowledgeable and has been very helpful. Highly recommended for everyone."
Sadish Visvalingam
Premier Financial Advocates
"Karen is a great operator, she is professional and responsive, we love her work!"
Xia Xia Yu
Smartline
"I used Karen to assist with some award submissions and was very happy with the work and attention to detail! I would have no hesitation in using her again or recommending Karen!"
Samuel Carrello
Napoleon Finance
"Karen submitted 4 applications for me and I was a finalist for 3/4 of them. I am wrapped with these results. I am time poor so she did everything over the phone to make it easy for me where she could. Thanks Karen."
Deb Smith
Smartline
"Karen assisted us in putting together an award nomination for our mortgage broking business. She really knows her stuff and was able to very efficiently extract the key points of difference to put together a fantastic submission. Highly recommended."
Jason Butcher
MoneyQuest
"Karen's writing skills are outstanding. Karen and her team have delivered excellent results for us. We have been using their services since the last 2 years and they have certainly helped us in our growth journey. I highly recommend Reputation by Design."
Balpreet Bal
Loan Market Welshpool
"Working with Karen has been a game changer for our business. Karen has been so patient to understand where our business is headed, what we want to achieve and then given us clear direction on how to get there. Karen - you are an invaluable part of our team and we're grateful for all your support and advocacy. Thank you! If you are being held by all the "things" on your to do list- give Karen a call and delegate your list to "get done".
Aaron Christie-David
Atelier Wealth
"Karen is amazing to work with and could not have made the process easier!'
Blake Hedley
Hedley Perrett
"Reputation by Design assisted me in submitting an entry for the Womens in Finance Award. She was absolutely marvelous. Karen took the time to really understand my business and what I had contributed to my industry, and more importantly my clients. She was able to convey my strengths and develop a submission that truly reflected my achievements. I cannot thank Karen enough."
Katharine Smoother
Smartline
"Karen and the team assisted us with writing our submission for a state-wide award. The process to learn about our business was streamlined and the turnaround time from engagement to entering our submission was very quick. The submission created by Karen and the team resulted in us being finalists in our chosen category."
Simone Files
Blackbird & Finch
"Karen and her team were great to deal with, professional, friendly and efficient. Thanks for your help."
Jayne Hunt
FMT
"Reputation by Design was referred to me by a colleague and he spoke very highly of them. They were able to capture the essence of what I love doing very quickly and put it into words. They were lovely to deal with and I felt very comfortable sharing my journey with her to deliver a wonderful outcome."
Rosario Carbajal
Wealth Inspired
"Fantastic collaborative team, and outstanding final output. I could not rate them highly enough. Reputation by Design goes over and above to ensure there is a clear communication path all the way through and delivers on their promises."
Jon Amery
AFG
"Reputation by Design was amazing at understanding what I needed to say and how to say it! Their (award) wordsmith skills are amazing! Highly recommended!"
Amanda Young
Loan Market Northern Beaches
"Brilliant info-packed two-hour workshop on Social Media for small business. Karen is a competent presenter, never losing the thread despite lots of questions. If you have the chance to hear her, go!'
Ilona Vass
Dancing with the Dragons
"I’m currently working with Karen and find her knowledge, expertise and execution to be amazing. She makes social and marketing so easy to understand and easy to use."
Marios Rokka
Loan Market
“Karen and her team at Reputation by Design are amazing. They are very professional, efficient and easy to work with. I highly recommend working with them."
Tommy Nguyen
Loan Market Erskineville
"Reputation by Design has been a great value add to our business marketing. We have done marketing with agencies before but the difference with Karen's team is the quick response and ideas they bring on table. I would like to name Laura from her team as well, she is doing a great job with new posts, ideas and graphic work. Keep up good work!"
Himanshu Batra
Lend & Co
"I have worked with Reputation by Design on numerous projects over many years and find them to be the most efficient and reliable in their field. Amazing communication skills! Would recommend their services in a heartbeat."
Nada Sigismondi
Printforce
"We use Reputation by Design regularly to design marketing material for us and have always had prompt and professional service. They are so easy to deal with and nothing is a problem. We have been very happy with the quality of the work they do for us and would certainly recommend them."
Amanda Cherry
Ray White Town & Lifestyle, Rolleston
"Karen and her team have been very professional and have delivered outstanding marketing materials for our new business in good time and on budget. I highly recommend Reputation by Design."
Stephen Tilston
Direct Capital Investments
"Reputation by Design is a breeze to work with and made the process of producing our brochure and related assets a pleasant experience and we are extremely pleased with the result."
Emerging Payments Association Asia
"We have worked with Reputation by Design for a number of years now. They always provide excellent service and are always efficient, professional and easy to communicate with."
Natasha Arifin
Ray White Maroubra | South Coogee and Ray White Commercial South Sydney
"Working with Reputation by Design has been an absolute pleasure! Karen delivered on our project and I can’t be happier. The service provided was professional, quality and value for money!"
Simon Read
Worth Property Investing
"Reputation by Design has been amazing with the development of our Marketing assets. Great communication and helped us to bring the vision for our business MindStrongbranding into reality. Definitely recommend their Marketing services, in fact, I already have told other business owners."
Evonne Englezos
Inspire To Thrive
"The Reputation by Design team is solid and dependable to get the job done. I have mainly used their design services around brochures and I can't really describe that lifting feeling that you get when you receive the initial draft. It's also great to know that Karen and the team are at hand to respond to all of the ad-hoc questions and suggestions you have along the way."
J Ry
PayedBiz
"I loved working with Reputation by Design! The team helped me create some infographics for my business, and I'm absolutely delighted with the results. Communication was easy, turnaround time blew me away, and the feedback I had was implemented quickly. I look forward to my next project with you guys! "
Joni Seeto
joniseeto.com
"Reputation by Design has helped us with blog writing, content creation and marketing activities for over two years now. We love their work, attention to detail and professionalism. I would highly recommend them for any of these activities."
Steven Visic
Smart Send
"I contacted Reputation by Design about designing a representation of our main service and they designed a Product on a Page for us. The finished asset depicts the number of hours it takes us to complete this service, highlights the pain points and positive outcomes and is absolutely clear in showing potential clients what it is we do so well. Karen and her team were prompt in communication, listened to my brief and turned the finished product into something really valuable for our company. I highly recommend Reputation by Design, they’re really good at their craft : )"
Coral Wilkinson
See Me Aged Care
"Reputation by Design was fantastic to work with. Nothing was a drama, they answered every question I had (which was more than a few) and created beautiful materials for us in a prompt manner. Wouldn't hesitate to recommend them!"
Amanda Irwin
Ray White Long Jetty
"I live and work on the west coast, while Reputation by Design is based on the east. It's an absolute testament to Karen and her company and her level of service that I was prepared to look outside my backyard for a hot-shot designer. Not enough adjectives to describe my appreciation for Reputation by Design!"
Paul Mole
Ray White North Quays
"Amazing service that has helped me immensely. Fantastic work - thanks Karen."
Sanjeev Kumar
Hills Direct
"Karen and her staff have been excellent and quick to respond."
Cathy Anderson
Smartline
"Provided Next Step Realty with beautiful design services, very helpful and great design ideas."
Leanne Glavin
Ray White
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