We are delighted to announce that Reputation by Design has been confirmed as a preferred award writing partner to Awards International.  Our partnership also coincides with the opening of the 2024 UK Business Awards (UKBA).

This prestigious awards programme honours and celebrates business excellence and gives our UK clients a unique opportunity to gain industry recognition for their hard work and noteworthy results. UKBA has been running since 2016, awarding companies – including micro, small, medium, large enterprises – for being the best in the business.

The new edition of the UKBA programme is officially accepting entries as of May 2024 and is an annual award. If you are a UK business that has excelled in its practices over the last year, you are invited to showcase your achievements and compete for the most coveted accolades in the business world, and earn a place in the Hall of Fame.

The theme for this year’s program is “Ignite your business growth” which signals a focus on great execution. There are 25 categories to choose from, and we’re here to help you impress the judges and earn the recognition you deserve.

Founded in 2008 Awards International operates 15 awards across 4 continents  (Europe, Africa, North America, Asia) and specialises in Customer Experience Awards alongside their international business excellence awards.

Reputation by Design has been chosen as a preferred writing partner for Awards International because of our track record of success in creating multi-award-winning businesses.  Award-winning companies:

  • Increase their turnover by 39% – 63% compared to non-winning companies
  • Show higher sales even FIVE years after winning
  • Experience 88% more motivation from employees who feel valued by recognition

So they are an effective way to grow your reach, recognition, and ultimately, your revenue.

Contact us today for a free consultation to identify the right awards to showcase your own and your business’ point of difference and stand out from the competition.

We’re thrilled to announce our latest achievement: winning the prestigious 2023 Bx Business Excellence Award for Marketing – Consulting Services. This accolade, pitted against some of the most prestigious marketing firms in Australia, reflects our unwavering commitment to innovation, outstanding customer service, and remarkable growth in the marketing industry.

Our approach to reputation management sets us apart. We don’t leave anything to chance; instead, we meticulously craft and enhance our clients’ reputation. Our expertise in award submission writing has been a game-changer, helping our clients win awards and creating compelling narratives that showcase their dedication to excellence.

The judges particularly commented on these achievements in our award win:

A Reputation-Centric Approach: We understand the importance of a business’s reputation. Rather than leaving it to chance, we meticulously craft and enhance our clients’ reputation. This focus on reputation management is what sets us apart from the competition.

Expert Services in Award Submission Writing: One of the key factors contributing to our success is our expertise in award submission writing. We have a proven track record of helping our clients win numerous awards. 

Leveraging Awards for Business Growth: Winning awards isn’t just about getting a trophy; it’s about growing the business. We strategically capitalise on award nominations, shortlists, and wins to boost trust, establish credibility, and amplify brand awareness. This strategic approach ensures that their clients’ success stories reach a wider audience.

Impressive Track Record: Our impressive track record speaks for itself. We have helped clients win over 570 awards and the testimonials and feedback from satisfied clients highlight the impact of our services on business success.

National Recognition: Our dedication and commitment to excellence has not gone unnoticed. We were named the 2022 National Winner of the Australian Achiever Awards for Advertising, Marketing, and PR. This award, with a remarkable score of 99.4% across various criteria, reflects our unwavering commitment to delivering exceptional service.

Global Expansion: Winning a Business xCellence Award is not the only sign of our success. We have expanded our operations from Australia to the USA, Canada, Asia, the UK, and New Zealand. This global reach is a testament to our ability to scale our business and meet the diverse needs of clients worldwide.

Passion and Compassion: What truly sets us apart is our passion and compassion. We not only excel in our field but also care deeply about their clients and team members. Our willingness to be both passionate and vulnerable fosters a culture of growth and collaboration.

Client Testimonials: Client testimonials speak volumes about our commitment to excellence. Our clients not only appreciate our professional award submission writing but also our personal touch and caring attitude.

Celebrating Success: We celebrate the success of our clients with enthusiasm. Late-night texts and photos from award events demonstrate our genuine excitement for our clients’ achievements.

The Bx Business Awards, presented at a star-studded event at The Star Gold Coast, Queensland, Australia, underscores our position as an industry leader. This recognition propels us forward, motivating us towards achieving our vision and mission. We’re grateful for this honour and extend our congratulations to the other finalists and winners.

For the Reputation by Design team, this is not just an award; it’s a testament to our journey towards excellence in marketing and branding, inspiring us to elevate our clients to new heights of success. Mostly, we thank our clients for their trust, support, and continued commitment to excellence. 

This article will teach you how to leverage award wins or nominations to boost your business. 

So you’ve won or been nominated for an award, congratulations! But as the confetti settles and the applause dies down, it’s crucial to remember that your journey doesn’t end here. Winning or being nominated is just the first step; what follows is strategic leveraging of your award to amplify its impact on your business. An award win or nomination that goes unnoticed or uncapitalised serves no purpose other than collecting dust on your shelf. In this blog, we’ll explore actionable ways to turn your award win or nomination into a powerful tool for business growth. Want to learn more about business awards? Read our blog on how to apply for and win business awards

At Reputation By Design, we don’t just stop at helping you win awards. Our suite of marketing services, including award submission writing, ensures your accolades get the attention they deserve. Contact us to discover how we can make your awards work harder for you.

9 Tips to Effectively Leverage Business Award Wins and Nominations

Here are some tips that will help ensure you get the most out of your award wins and nominations.

1. Announce Your Win or Nomination Loud and Proud

The first and most straightforward step is to announce your win or nomination. Draft a well-thought-out press release and distribute it to relevant media outlets. In Australia, you may want to consider platforms like the Australian Financial Review, Business News Australia, or industry-specific publications. Don’t forget local media channels; these can be especially effective if you’ve won a state or territory award. In many cases, the award organisers will also provide you with a press release template, just make sure you use it!

2. Social Media Spotlight

In today’s digital age, announcing your win or nomination on social media platforms is non-negotiable. Whether it’s LinkedIn, Facebook, Google Business Profile or Instagram, use these platforms to showcase your achievement and thank your team, clients, and anyone else who contributed to your success. High-quality images of the award ceremony, the trophy, and a well-crafted message can make your post stand out. 

Additionally, you can encourage your audience to share their own experiences or testimonials with your brand. This user-generated content not only amplifies your message but also serves as authentic validation of your award-winning services.

By actively encouraging user-generated content, you’re giving your community a voice while spreading the word about your achievement. It’s a win-win strategy that maximises the impact of your award recognition.

3. Update Your Marketing Materials

Integrate your award win or nomination into your existing marketing collateral. This includes your website, brochures, business cards, and email signatures. Feature the award logo prominently on your homepage and consider adding a dedicated ‘Awards’ section to your site. This serves as a constant reminder to visitors of your expertise and recognition in the field.

4. Client and Partner Engagement

An award win or nomination is a prime opportunity to engage with clients and potential business partners. Send out personalised emails informing them of your latest accomplishment. It’s a great way to remind them of your services and the quality you deliver.

5. Internal Celebration

Don’t underestimate the morale-boosting power of an award win or nomination. Celebrate with your team, and make sure they feel part of the success. After all, a motivated team is more likely to continue performing at the level that won you the award in the first place.

6. Case Studies and Testimonials

Document how the award has impacted your business since the win or nomination, and include this information in future award submissions or business proposals. Demonstrable evidence of how awards have positively impacted your business adds another layer of credibility that’s hard to ignore.

7. Continuous PR

Keep the momentum going by referring to your award win or nomination in public appearances, interviews, and guest articles. This keeps the spotlight on your business and helps maintain the impression of current, ongoing success.

8. Seek Professional Help for Maximum Impact

Winning or even just being nominated for an award is an achievement to be proud of, but the true ROI of awards comes from how effectively you leverage them for business growth. You can also leverage your nomination for an award, as well as becoming a finalist.  Plus before you go to an awards event, during the event, when you win and even if you don’t win.

9. Repurpose your award content

A survey by Boost Marketing showed 82% of winners gained increased visibility and 71% saw a rise in sales. To capitalise on this, repurpose your award content for different channels. Turn snippets from your winning submission into social media captions, case studies, blog posts, or e-newsletter highlights. This approach doubles the value of your initial investment, keeping your award win at the forefront of your audience’s mind.

If you’re unsure how to make the most of your award, remember that the team Reputation By Design are experts in not just winning awards but making them work for you long-term. Feel free to reach out to us for customised strategies that fit your business goals. Let’s leverage those results! 

In this article, we look at how to win business awards.

In the competitive landscape of business today, standing out from the crowd is more critical than ever. A great way to elevate your brand and gain a competitive edge is through industry awards – because awards are not just shiny trophies to display on your office shelf; they are a seal of quality that potential clients and partners look for when deciding who to trust. Leveraging awards can provide immense value to your business, from enhancing your reputation and credibility to boosting employee morale. 

In this blog, we’ll delve into how to find the right awards for your business, how to apply, and most importantly: how to win. Stay tuned to discover how awards can become a cornerstone in your company’s growth strategy.

At Reputation By Design, we provide award submission writing to help you improve your chances of winning. Contact us today to learn more about how we can help your brand grow online. 

Finding the Right Award for Your Business

When it comes to business awards, not all are created equal. The impact of winning an award can vary depending on its relevance to your industry, recognition within the community, and the rigour of the judging process. In Australia, there are heaps of awards that cater to businesses across sectors like finance, real estate, education, IT, tourism, and more. Here’s how you can go about finding the awards that align best with your business objectives. Alternatively, let us do the hard work and research the best awards for your business. 

Industry-Specific Awards

Start by looking for awards that are directly relevant to your industry. These awards often have the most clout among your peers and customers. For instance, if you’re in real estate, consider prestigious accolades like the REB (Real Estate Business) Awards. Those in the tech sector should look into the Australian Information Industry Association (AIIA) iAwards.

State and Territory Awards

Don’t underestimate the value of local recognition. State and territory-based awards like the Business NSW Awards or the Victorian Tourism Awards can provide excellent visibility within your immediate market. Winning these awards boost your reputation at the grassroots level and can also serve as a stepping stone to national recognition.

National Awards

These are the awards that gain the most attention and usually have a rigorous vetting process. Winning a national award like the Telstra Best of Business Awards or the Australian Export Awards can catapult your business into the limelight, offering extensive media coverage and industry recognition.

Specialised Awards

These awards focus on specific aspects of business, such as customer service, innovation, or workplace culture. Examples include the Customer Service Institute of Australia (CSIA) Awards or the Australian HR Awards. Winning a specialised award can highlight a unique strength of your business, setting you apart from competitors in a specific domain.

Research and Deadlines

Once you’ve shortlisted potential awards, make sure you’re aware of the application deadlines and requirements. Many awards require in-depth submissions that include business metrics, case studies, and testimonials. The more prepared you are, the better your chances of making a compelling case for your business.

By carefully selecting the awards that align with your industry and business goals, you set the stage for meaningful recognition. In the following sections, we’ll explore how to prepare winning submissions and how to leverage your awards for maximum business impact. Stay tuned!

How to Apply for and Win Business Awards

Applying for business awards is more than just filling out a form and crossing your fingers. It’s a strategic process that requires careful planning, compelling storytelling, and, above all, a strong understanding of your business’s strengths and achievements. Here’s a step-by-step guide on how to enhance your chances of winning a business award.

Understand the Criteria

Before you even begin the application process, make sure you thoroughly understand the criteria for the award. These guidelines are your roadmap to crafting a winning submission. Typically, they’ll focus on aspects like innovation, business growth, community engagement, and leadership. Align your business strengths to these areas to showcase your suitability.

Gather Supporting Evidence

Hard facts back up your claims and will help you win business awards. Whether it’s sales growth percentages, customer satisfaction ratings, or impactful case studies, gather all the evidence that can strengthen your application. Sometimes, awards also require testimonials, so consider asking satisfied customers, partners, or employees for their endorsements.

Tell a Compelling Story

Awards judges sift through hundreds of submissions, so your application needs to stand out. Don’t just list facts; weave them into a compelling narrative that highlights your journey, challenges, and achievements. The objective is to resonate emotionally with the judges, making your business memorable.

Pay Attention to Detail

Be meticulous in your application. Small errors or omissions can detract from the overall impression of your submission. This includes not just proofreading for spelling and grammatical errors but also ensuring all supporting documents are correctly formatted and easy to assess.

Get Professional Help

Preparing an award submission can be time-consuming and may require expertise you don’t have in-house. Consider outsourcing this task to professionals like us, who specialise in award submission writing. We can help articulate your achievements in the most compelling manner and ensure that your submission ticks all the boxes. Contact us today to find out how we can help you!

Submit Early and Review

A rushed submission is easy to spot and less likely to win. Try to finish your first draft well before the deadline, allowing ample time for revisions. Once you’ve submitted, many awards offer an option to edit your entry up to a certain date, so take the opportunity to review and fine-tune your application – this will significantly raise the likelihood that you and your team win business awards.

By following these steps, you significantly improve your chances of not just winning an award but choosing one that can truly boost your business’s reputation and visibility. But remember, you don’t need to tackle this alone – we have years of experience in award submission writing and we can help you win. Just take a look at our testimonials

Ever wondered how to master the complex web of social media algorithms? This blog post has the answers you’re searching for.

What is it?

A social media algorithm is a set of codes that determines which content is shown to which users on a particular platform. In other words, it decides which posts show up in your feed and in what order. The logic behind this is that if a post is getting a lot of engagement (likes, comments, shares), it must be interesting or relevant to users, and therefore should be shown to more people.

Another key factor that social media algorithms take into account is the relationship between the user and the person who posted the content. For example, if you regularly interact with someone (by liking, commenting on, or sharing their posts), the algorithm will assume that you’re interested in seeing more content from them. On the other hand, if you don’t interact with someone very often (or at all), the algorithm will assume that you’re not as interested in their content and will show it to you less often.

This is why it’s so important to actively engage with your target audience on social media. The more you interact with them, the more likely they are to see your content in their feed. And when they see your content in their feed, they’re more likely to interact with it (like, comment on, or share it), which signals to the algorithm that your content is interesting and relevant. It’s a self-perpetuating cycle that can help you reach a wider audience and build better relationships with your target customers.

Every social media platform has its own set of rules, so it’s important to understand how each one works and what type of content they prioritise. 

For example, Facebook’s algorithm favours posts from friends and family over businesses, while Instagram’s algorithm gives priority to posts with high engagement levels. 

So, what can you do to harness the power of algorithms and make sure they’re working in your favour?

Here are our top 10 tips:

  1. Use video and other aesthetic content to stop the mindless scrolling. You are aiming to disrupt people long enough that they stop, read and engage with your post, rather than scrolling right past it.  Social media campaigns incorporating user-generated content (UGC) get 50% more engagement. UGC results in 29% higher conversion rates than campaigns that don’t use it. Approximately 70% of brands believe that UGC helps them connect better with customers on social media. Source:  Search Logistics
  2. Post frequently and consistently – but don’t overpost: if you have two great things to share, schedule one for the next day.  Avoid sharing a bunch of posts in quick succession, or disappearing for weeks at a time.
  3. Quality over quantity – whilst posting consistently is key, the algorithm will favour good quality content.  Quality content builds trust and a following. The value of social media marketing to businesses isn’t just in the ability to promote content to the masses, it’s in the ability to promote quality content that builds a community and virtual following over time.   
  4. Engage with other users’ content – if you create a relationship with another account, they are more likely to see your content in their feed.
  5. Follow relevant industry news sources – they are likely to give you tips on algorithm changes.
  6. Experiment with different content types and strategies – your users might prefer articles over videos, or be online in the morning rather than the evening.
  7. Keep an eye on trends/trending content to see what users are consuming – if you jump on a trend, there is more chance users will see that. 
  8. You may need to spend a bit extra to get the ball rolling, with paid ads and boosts aimed to put your content in the faces of the audience, who then will see more of your content in the future. 
  9. Be sure to check in on your social media performance: a sudden drop in engagement despite consistent posting could indicate a change in an algorithm. 
  10. Using search engine optimization (SEO) can dramatically help you skyrocket within the algorithm because it means your keywords will jump right to the relevant audience. 

Social media platforms are constantly changing the game, so the best thing you can do is stay in the loop. Make sure you’re subscribing to podcasts or social media accounts (funny that!) that will show you updates and hot tips for algorithms. Or if you’re time-poor, get an expert Marketing agency like Reputation by Design to do it for you – there’s nothing better than having someone else stay on top of these changes, so you can stay on top of growing your business.

Need support?

Find out more about our social media management services:  https://reputationprod.wpenginepowered.com/services/social-media-management/ or contact us for more information: https://reputationprod.wpenginepowered.com/contact/

In today’s world, social media marketing is crucial for small businesses looking to grow their brand and connect with their audience. In this blog, we’ll cover the basics of social media marketing, how to get started, and tips on creating a successful social media strategy.

What is social media marketing?

Social media marketing is the process of creating and sharing content on social media platforms to achieve business goals, such as increasing brand awareness, driving traffic to a website, or generating leads. Social media platforms provide businesses with a way to reach and engage with their target audience, build brand loyalty, and create a community around their brand.

Creating a social media marketing strategy

Social media marketing is much more than just posting content to a platform – it requires a well-thought-out social media marketing strategy. 

Here are some steps to get started:

Determine your target audience

Determining your target audience is a crucial step in creating a successful social media marketing strategy. Your target audience is the group of people who are most likely to be interested in your product or service, and who are most likely to engage with your brand on social media. Here are some factors to consider when determining your target audience:

  • Demographics: Consider the age, gender, location, income level, education level, and other relevant demographics of your ideal customer. 
  • Types of products: Consider the type of products or services you offer and how they may appeal to certain demographics. For example, a clothing brand targeting young adults will have a different target audience than a retirement planning service targeting older adults.
  • Psychographics: Psychographics refer to the attitudes, interests, and values of your target audience. Consider the values and beliefs that your target audience holds, and how your brand aligns with those values.

By understanding your target audience, you can create content that resonates with them and speaks to their needs and interests. This can help you build a loyal following on social media and grow your brand over time. Additionally, understanding your target audience can help you choose the right social media platforms to use, as different platforms have different user demographics and preferences.

Pick a social media platform to use

With so many social media platforms out there, it can be overwhelming to choose which one(s) to use. Here’s a breakdown of some of the most popular platforms in 2023 and their audience data pulled from Smart Insights:

Facebook: The largest social media platform, with over 2.8 billion monthly active users. Facebook is a great platform for businesses targeting a broad audience.

Instagram: A visual platform with over 2 billion monthly active users. Instagram is ideal for businesses targeting a younger audience and those with visually appealing products or services.

Snapchat: A platform popular with younger audiences, with over 630 million daily active users. Snapchat is a great platform for businesses looking to create fun and engaging content.

Twitter: A platform with over 192 million daily active users. Twitter is a great platform for businesses looking to share news and updates quickly.

TikTok: A video-sharing platform with over 1 billion monthly active users. TikTok is ideal for businesses targeting a younger audience and those with visually appealing products or services.

LinkedIn: A professional platform with over 740 million members. LinkedIn is a great platform for B2B businesses and those targeting professionals.

YouTube: A video-sharing platform with over 2 billion monthly active users. YouTube is ideal for businesses with video content and those targeting a broad audience.

Pinterest: A visual platform with over 400 million monthly active users. Pinterest is ideal for businesses with visually appealing products or services.

Create a content strategy 

Once you’ve figured out your target audience and have chosen a platform(s), it’s time to create a content strategy. This is where you will consider the type of content that will resonate with your audience, such as photos, videos, or blog posts. Depending on the platform(s) you choose, be sure you are up to date on its latest trends. 

Next, determine your posting frequency – how often you will post. Scheduling your content and posts is a great way to ensure that you are consistently delivering content to your audience to stay top of mind and increase engagement. This also ensures that you don’t forget to post! 

To stay on top of your posting frequency, it’s best to have a library of content ready to be posted at any time instead of creating new content every time. 

There are various tools available that can help you store and schedule your content in advance, such as Loomly, which we use for many of our clients.

Measure KPIs

Determine which KPIs you will use in your social media marketing strategy.

Key Performance Indicators (KPIs) are measurable values that help you track the success of your social media marketing efforts. This information will provide valuable insights into your audience’s behaviour and help you identify areas for improvement in your strategy.

 Here are some common social media KPIs to consider:

  • Engagement rate: Engagement rate is the percentage of your audience that interacts with your content. This includes likes, comments, shares, and other interactions. A high engagement rate is a good indicator that your content is resonating with your audience.
  • Follower growth rate: Follower growth rate is the rate at which your social media following is growing. This KPI can help you track the effectiveness of your social media strategy in attracting and retaining followers.
  • Impressions: Impressions refer to the number of times your content is displayed on a social media platform. This KPI can help you track the reach of your content and identify opportunities to expand your audience.
  • Click-through rate (CTR): Click-through rate is the percentage of people who click on a link in your social media content. This KPI can help you measure the effectiveness of your calls-to-action and track the traffic generated from your social media accounts to your website.
  • Conversion rate: Conversion rate is the percentage of people who take a desired action, such as making a purchase or filling out a form, after interacting with your social media content. This KPI can help you track the effectiveness of your social media strategy in driving conversions and generating revenue.
  • Customer acquisition cost (CAC): Customer acquisition cost is the cost of acquiring a new customer through your social media marketing efforts. This KPI can help you measure the ROI of your social media marketing efforts and identify areas for improvement in your customer acquisition strategy.

By tracking KPIs, you will be able to measure your efforts and adjust your strategy accordingly.

Social Media Management with Reputation by Design

Social media marketing can be a powerful tool for small businesses looking to grow their brand and connect with their audience. However, managing your social media accounts can be time-consuming and overwhelming, especially for small businesses with limited resources. That’s where social media management services can be beneficial. 

At Reputation By Design, we provide organic social media management services to help businesses grow their brand and connect with their audience on social media. Contact us today to learn more about how we can help your brand grow online. 

We’re on a mission to get more women in business on the stage and under the spotlight! 


A report by the National Women’s Business Council found that women-owned firms are underrepresented in national and international awards, with women accounting for only 12.9% of all business award winners. 

Again – why, and are we holding ourselves back? A study published in the journal Sex Roles found that women were more likely than men to experience impostor syndrome, which can lead to feelings of shyness or self-doubt in the workplace. The study found that women were more likely than men to believe that their success was due to external factors such as luck, rather than their own abilities. 

Women in the workplace

Research has also shown that women are less likely than men to self-promote or advocate for their own accomplishments in the workplace (Journal Basic and Applied Social Psychology). 

Internal locus of control – let’s take back control and get ourselves on the stage. And remember 99% of awards are self-nominated, so let’s nominate ourselves and our fellow women and knock the boys off, together. Awards are a powerful tool to grow your awareness and credibility and ultimately make lead conversion easier because the potential clients already trust you. Our clients also find they can charge a premium for their services with this additional credibility, and their team and new recruits are excited to be part of an award-winning company. 

Women in business awards 2023

  1. The Australian Women’s Small Business Champion Awards 2023: – There are almost 60 categories to choose from to ensure your unique superpowers are recognised! Find out more
  2. Women’s Business Small Business Awards 2023:

This is a global award, with an Australian chapter. And from the time you get nominated, you can use the award nominee badge. It offers 20+ categories. Find out more

  1. BEAM Awards 2023:

Again, so many diverse categories are on offer. Find out more

Choose Reputation by Design for your award submissions

If you need help with award submissions, choose Reputation by Design. We are a female-led company and we know what it takes to be successful as a woman in the workplace. Together we can work towards a future where women are at the forefront of business – interneationally. 

Benefits of working with us:

  • Comprehensive understanding of award criteria and requirements
  • Persuasive award submissions that tell your unique story
  • Higher chances of winning 🎉
  • Quick turnaround times to meet submission deadlines
  • A stress-free experience – we handle it all!
  • We can assist in utilizing your nomination, finalist, or win to enhance lead conversion and drive growth.

Our process is:

  • An in-depth interview
  • A first draft and final submission for your review
  • Preparation of all award files and attachments
  • Plus, it’s all submitted online carefree for you.

We’ve won over 500 awards for our clients and are a multi-award-winning agency ourselves. so you’re in good hands. Contact us today. 

Generally, when people refer to digital marketing, they’re referring to online marketing avenues such as content marketing, email marketing, SEO, PPC marketing, etc. This puts digital marketing in juxtaposition with traditional marketing, which includes things like billboard ads, radio, and television (although television is technically digital, it’s still classed as traditional marketing). 

So just what is digital marketing? What are the different types of digital marketing? Why is digital marketing important? Let’s take a closer look at all of these questions and more. 

At Reputation by Design, we help proactively grow your reputation through our range of marketing services, with specialties in award submission writing and organic social media management. Contact us today to find out how we can help you. 

What is digital marketing?

Digital marketing refers to the use of digital channels, platforms, and technologies to promote products, services, or brands to a targeted audience. It involves using various online channels such as search engines, social media, email, mobile apps, websites, and other digital mediums to reach potential customers, including texts and push notifications. 

In essence, any marketing campaign that uses digital communication can be classified as digital marketing (except television… sorry television). And with 5.16 Billion internet users as of 2023, you know that digital marketing is something to be valued! 

The types of digital marketing

The Types Of Digital Marketing
Image of top organic search results for ‘flower delivery Sydney’. Note the use of keywords in the titles.

Search engine optimisation (SEO) is the practice of optimising your website and its content to increase its visibility and ranking in search engine results pages (SERPs). The primary goal of SEO is to generate organic traffic by making it easier for search engines to find, crawl, and index your website, which can result in higher visibility and a greater chance of being clicked on by users. SEO is composed of three primary categories.

On-page optimisation, which involves optimising content and keyword usage to match search intent; 

Off-page optimisation, which involves earning backlinks from other authoritative websites, and; 

Technical SEO, which is focused on optimising the backend of your website for faster load times and improved user experience, which can positively impact your search engine rankings. 

By employing a range of SEO techniques, businesses can drive targeted traffic to their website, increase brand awareness, and boost their online presence. SEO is a slow-burner, it takes time to build up authority and traffic, but if done correctly, it can be one of the most cost-effective types of digital marketing. 

With just under 50% of businesses choosing to perform some form of SEO, it’s important to jump on the wagon now, or risk getting left behind! 

What about Voice search optimisation?

Voice search optimisation (VSO) refers to the practice of optimising a website or other digital content to improve its suitability for queries performed using voice search technology, such as those conducted through virtual assistants like Siri, Alexa, or Google Assistant. 

Good VSO involves the use of conversational language, long-tail keywords, and natural language queries, to ensure that it is more easily discoverable and understandable by voice search algorithms. As voice search continues to become more prevalent, VSO is becoming increasingly important for businesses and individuals looking to stay competitive in the digital landscape.

Search engine marketing (SEM)

What Is Digital Marketing
Image of the sponsored section (SEM section) for the same search query, ‘flower delivery Sydney’. Notice the use of ‘Sponsored’ tags.

Search engine marketing (SEM) is a form of digital marketing that involves promoting a business or product by placing paid advertisements at the very top of search engine results pages. 

When potential leads search for keywords related to the business or product, SEM allows for targeted advertising to appear at the very top of the search results, increasing visibility and potential traffic to the website. SEM typically involves the use of paid search ads on search engines such as Google Ads and Bing Ads, and can also incorporate search engine optimisation (SEO) strategies for organic traffic. The seamless integration of paid ads into search results pages also makes SEM an effective form of native advertising.

One big benefit of SEM over SEO is that you can essentially just turn it on and off. Plus, you can always rank higher with SEM than with SEO due to the sponsored section at the very top of search results! 

Content marketing

Content marketing is a strategic marketing approach that involves creating and sharing valuable, relevant, and consistent content to attract and retain a clearly defined audience, with the ultimate goal of driving profitable customer action. The content can take many forms, including blog posts, ebooks, whitepapers, videos, podcasts, infographics, and social media updates, among others.

By providing useful and educational content that aligns with the interests of the audience, businesses can build brand awareness, establish themselves as thought leaders in their industry, generate traffic to their website, and ultimately drive leads and sales. Successful content marketing requires a deep understanding of the target audience and a commitment to delivering high-quality, relevant content consistently over time. If you want content that converts, then our copywriters can help you get there! 

Social media marketing

Social media marketing is a digital marketing strategy that involves promoting a brand and its content on various social media platforms, such as Facebook, Twitter, LinkedIn, Instagram, Snapchat, and Pinterest. The main goals of social media marketing are to increase brand awareness, drive traffic, and generate leads for a business. Marketers may also employ viral marketing strategies by partnering with popular content creators or participating in trends to create share-worthy content that can organically spread across social media channels.

Email marketing

Email marketing refers to the practice of using email as a means of communicating with a target audience for the purpose of promoting content, discounts, events, or directing people towards a business’s website. This type of marketing involves sending various types of emails such as: 

  • blog subscription/newsletters 
  • follow-up emails to website visitors who downloaded something 
  • customer welcome emails 
  • holiday promotions to loyalty program members 
  • tips for customer nurturing 

Email marketing is a cost-effective way for businesses to engage with their customers and can be used to build relationships, generate leads, and drive sales. Our team of talented copywriters can help you draft up amazing email marketing campaigns that really convert! 

Influencer marketing

Influencer marketing refers to a marketing strategy that leverages the influence and reach of social media influencers, who have a significant following and expertise in specific niches. This marketing approach aims to engage and persuade the influencer’s audience to try, purchase, or endorse a product or service. By partnering with influencers, brands can tap into the trust and loyalty that influencers have built with their followers, and benefit from the increased visibility, credibility, and conversions that come with it.

Affiliate marketing

Affiliate marketing refers to a marketing strategy that involves promoting someone else’s products or services on your website and earning a commission for each sale or lead generated through your referral. This type of advertising is performance-based and typically involves posting affiliate links on social media or hosting video ads through programs like the YouTube Partner Program. It is a form of influencer marketing that has become increasingly popular in recent years and can be an effective way to expand the reach of a digital campaign by partnering with the right content creators.

Native advertising

Types Of Digital Marketing
Example of native advertising, a sponsored story on Instagram.

Native advertising refers to a type of advertising that blends seamlessly with the non-paid content on a platform, and is primarily content-led. It is typically presented as an article, video, or other format that resembles the editorial or user-generated content on the platform. This type of advertising is often used on social media platforms like Facebook and Instagram, as well as on websites, and is designed to engage users without disrupting their browsing experience. 

Augmented reality (AR) marketing

Augmented reality (AR) marketing is a type of marketing that uses technology to create a more engaging and interactive experience for consumers. AR involves overlaying digital information or graphics onto the real world using a device, such as a smartphone or tablet.

For example, a brand might create an AR app that allows customers to point their phone at a product and see it in 3D or see additional information about the product overlaid on the real world.

AR marketing can be used in a variety of ways, such as to:

  • Showcase products in a more immersive way
  • Provide interactive product demonstrations
  • Allow customers to “try on” products virtually
  • Create interactive advertisements that capture attention
  • Provide additional information about products or services in a visually engaging way

Digital PR 

Digital PR refers to the process of earning positive media coverage and managing the reputation of a brand or organisation through digital channels, such as digital publications, blogs, and content-based websites. It involves using various online communication strategies, including social media outreach to journalists, engaging with online reviews of your company, and responding to comments on your personal website or blog, to build relationships with your audience and establish a positive image for your brand. 

Inbound marketing

Inbound marketing is a customer-centric marketing approach that focuses on attracting and engaging potential customers by providing them with valuable, relevant, and personalised content throughout their buyer’s journey. 

This methodology aims to create a positive customer experience by using various digital marketing tactics such as blogging, video marketing, social media, and email marketing, among others. 

Unlike traditional marketing, which relies on interruptive tactics like pop-up ads, commercial advertising, and email spam, inbound marketing seeks to establish a relationship of trust and mutual benefit between the customer and the brand, leading to long-term customer loyalty and advocacy.

Sponsored Content

Sponsored content refers to a marketing strategy where a brand or company pays a third-party entity to create and promote content that highlights its products or services. 

This content could take various forms, including blog posts, articles, social media posts, videos, and other types of digital media. The primary goal of sponsored content is to increase brand awareness, generate leads, and drive sales by leveraging the audiences of other companies or individuals. 

One common form of sponsored content is influencer marketing, where a brand partners with an influencer in its industry to promote its offerings to their followers.

Choose Reputation by Design for all your digital marketing needs

Looking to boost your business’s reputation and reach? Look no further than Reputation by Design. 

We are an award-winning team of expert copywriters, talented designers, and social media specialists can help you craft compelling messaging, design eye-catching visuals, submit award applications, and optimise your social media presence

Contact us today to learn more about how we can help your business stand out from the crowd.

This article looks at whether digital marketing still works and if it should have a place in today’s digital environment. 

It’s no secret that the digital landscape has changed drastically over the past several years. New platforms and channels for marketing have emerged, and businesses have had to adapt their strategies to stay ahead of the curve. So, does email marketing still work? 

The answer, quite simply, is yes, email marketing still works. Email marketing is still an effective tool – you just have to know how to use it correctly.  And if you do, the benefits can be huge. Let’s take a closer look.

Whether it’s a blog post, content for a new website landing page, email marketing or a social media caption, copywriting always seems to be one of the biggest barriers for our clients. Contact Reputation by Design today and let us take care of all your email marketing needs.

The Benefits of Email Marketing

It’s Cost-Effective

One of the biggest benefits of email marketing is that it’s relatively inexpensive. Although you will need to invest some time in creating quality content, once you have a database of subscribers, the costs associated with sending emails are very low. Compare this to other marketing channels such as television or print advertising, and email begins to look even more attractive.

It’s Personalised

Another advantage of email marketing is that it allows you to send highly personalised messages. With most other marketing channels, you’re limited to generic messages that are sent out to a large group of people. With email marketing, on the other hand, you can segment your list into different groups and send each group highly targeted messages. For example, if you own a pet store, you could segment your list into groups like “dog owners,” “cat owners,” and “bird owners” and then send each group pet-related offers and information that would be most relevant to them. 

It Drives Results

Perhaps the most important benefit of email marketing is that it drives results. When done correctly, email marketing can be incredibly effective in terms of both generating leads and converting those leads into customers. In fact, studies have shown that for every $1 spent on email marketing, businesses see an average return of $44! 

In order to make email marketing work in today’s environment, you need to be more strategic about who you’re targeting and what kinds of messages you’re sending. Gone are the days when you could blast out a generic message to your entire list and hope for the best. Nowadays, people are bombarded with so much content that they’ve become adept at tuning out anything that isn’t specifically relevant to them.

In order to cut through the noise and reach your target audience, you need to segment your list and personalise your messages. By sending more targeted emails, you can boost your open rates and click-through rates, and ultimately generate more leads and sales. And that’s what it’s all about, after all.

Personalisation, segmentation, and mobile optimization. Let’s take a closer look at each of these factors. 

How to Do Email Marketing


One of the most important things you can do when it comes to email marketing is to personalise your messages as much as possible. Gone are the days when people were happy to receive generic messages from businesses. These days, people want to feel like they are being communicated with as individuals, not as part of a faceless mass. 

The best way to achieve this is by using data you have collected about your subscribers—such as their name, location, and past purchasing behaviour—to create more personalised messages. You can also segment your list into different groups so that you can send more targeted messages that are relevant to each individual group. 


Speaking of segmentation, this is another key element of successful email marketing. By dividing your subscribers up into different groups, you can create more targeted and relevant messages that are more likely to resonate with each individual group. This also allows you to test different message types and strategies to see what works best with each group. 

Mobile Optimisation

Another important factor to keep in mind is that more and more people are reading emails on their mobile devices. This means that it’s essential to optimise your messages for mobile viewing in order to ensure that they are being seen and read by your intended audience. 

So, Does Email Marketing Work?

Yes, email marketing works. Email marketing may look different than it did a few years ago, but make no mistake, it’s still an essential part of any digital marketing strategy. The key is to be more strategic about who you’re targeting and what kinds of messages you’re sending. Personalisation, segmentation, and mobile optimisation are all important factors to keep in mind to create more targeted and relevant messages that will resonate with your audience and help grow your business.

If you can do that, you’ll be able to reach your target audience and achieve your business goals.  If you’re not already using email marketing as part of your overall strategy, now is the time to start! 

Reputation by Design is proud to announce that it has won the prestigious MobileWebAward for Best Marketing Mobile Website. This award recognises the importance of creating a website that is user-friendly, engaging and impactful on mobile devices. The award was judged on criteria including creativity, impact, design, content, interactivity, ease of use and use of the medium. Reputation by Design partnered with Five by Five to design and develop its website.

The MobileWebAward evaluates websites based on their ability to provide an effective user experience across different mobile devices. In particular, the judging panel looks at how well a site engages users and converts them into customers. As part of the competition, each website is evaluated for its creativity in using graphics, interactivity with users, ease of navigation and overall impact on audiences. The judges found that Reputation by Design’s website scored high marks in all categories due to its clear structure and design as well as its effectiveness in delivering information quickly and efficiently to users.

Reputation by Design’s Founder and Director, Karen Hall commented on the win: “As a business specialising in reputation, we know the importance of a strong online presence, including an effective and great-looking website that represents your brand and team well. 80% of prospects will check a company out online before buying from them, including reviewing their website and social media pages, so a website is a crucial investment in your online reputation to build trust and credibility.

“Reputation by Design is honored to have received this award along with Five by Five from the prestigious MobileWebAwards organization for Best Marketing Mobile Website. It reflects our commitment to providing an exceptional user experience for our customers regardless of their device or platform preferences when accessing our services online. We would like to thank Five by Five for helping us create an amazing website that meets the of our clients so well.”

Reputation By Design
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