No major brand would forgo professional graphic design so why should you? Here’s why professionally created graphics are important for businesses of all sizes. 

The rise of online DIY tools like photoshop and Canva has led to many business owners trying to tackle graphic design themselves. 

While it’s possible for anyone to click and drag a few squares and circles to create a graphic, there are strong reasons why you should invest in the services of a professional graphic design provider if you want to build a credible brand image that stands out. 

Reputation by Design brings your message to life through compelling graphics, infographics, storytelling and content to raise your credibility, professionalism and trust. Think headings, fonts, colours, hierarchy, graphs, tables, infographics, icons, and charts. Graphic design is more art than science, and best left to experts! If you want the help of a professional graphic designer, contact us today. 

Before you lose time attempting graphic design yourself, consider the following points: 

Professional graphic design involves a great deal of strategy

Think of a pianist sitting down to flawlessly play a tune. The five minutes of beautiful music they produce is a result of hundreds of hours of practice and learning.

The same applies to graphic design. It may take a professional designer a few hours to put together some concepts for a logo but this is thanks to the many years of study and experience. What’s more, the same way a pianist knows exactly when to pause and increase the tempo, a graphic designer understands how elements like colours, fonts and images can represent a brand and appeal to its target audience. 

Quality graphic design applies an information hierarchy and a detailed understanding of the way humans respond to images. Unless you understand the principles, it’s easy to come up with designs that fall flat. 

Consider some of the following questions graphic designers ask themselves when creating a logo: 

  • Is it impressive but easy to remember and recognise?
  • Are there elements that reflect what the brand does or is focused on?
  • Will the colours appeal to the target audience?
  • Does it tell a single ‘story’ rather than trying to share a number of messages?
  • Is it similar to a well-recognised or rival brand?
  • Is it scalable and versatile?  Can it be used at small and large format sizes for different assets (business cards to billboards) 
  • Has the font choice been considered as part of the overall vibe and tone of the brand?
  • Can it easily be resized and adapted for various requirements (e.g. can it be made to fit within a circle, square or rectangle?)

And that’s just a logo. There are so many more elements to consider when it comes to other image-based collateral. 

A professional graphic designer will understand your brand

Your graphic designer will get to know your company vision and your target audience. When you have an ongoing relationship with a designer, they’ll be able to pick up where they left off whenever you need new visual assets for your business. 

If you decide to go the freelancer route and use a different person every time you need some graphics put together, you won’t have consistency across your brand messaging. What’s more, freelancers are often spinning many plates and are unable to provide the attention your business deserves in a timely manner. 

Graphic design isn’t quick (especially if you’re not experienced)

Yes, you can take the DIY approach to graphic design but you are still spending time on the task. This is fine if you don’t have anything else to do but chances are there are other areas of your business that you could be focusing on.

If you want to grow your business, you need to master delegating. Finding someone reliable to help with tasks like copywriting, graphic design and social media management can help you achieve a great deal with minimal investment. When you outsource to a professional, you can focus on building the strategies and relationships that will grow your business.

Professional graphic design stands out

If a job’s worth doing, it’s worth doing well. 

Professional graphic design makes a business more credible. Have a look at a few different brands and you will be able to see the ones that have invested in quality because they look so much more professional. 

Your graphic design is your first impression

Words and websites are important but the first thing anyone notices about a business is the look and feel. If yours is done well, you will be a step closer to a brand new customer. 

Work with a professional graphic designer from Reputation By Design

Reputation By Design was recently awarded Top Expert’s Best Graphic Design in Sydney. If you want to find out more about our professional graphic design services contact us today. 

Reputation by Design win 2022 National Australian Achiever Award

Reputation By Design  (formerly 101 Things Marketing), based in Sydney NSW, has won the 2022 Australian  Achiever Award for Australia’s Advertising, Marketing & Public Relations Services category. 

Now into its twenty-fifth year, the Australian Achiever  Awards are an independent,  unbiased award system based on assessment ratings from a business’s own customers. The awards provide an indication of a well-run business where satisfied customers are a sign that a business is healthy, worthy of praise, and increased custom. 

The award system focuses on eight criteria, namely: Time Related Service, Addressing Client Needs, Care and  Attention,  Value,  Attitude,  Communication,  Perception, and  Referral.  The criteria are rated individually in percentage terms and the final score is an amalgam of these.    Anything above  80%  overall is regarded as exceptional and reflects outstanding customer service. 

Reputation By Design achieved a 99.40% overall score for Customer Service and Relations,  topping all other  Advertising, Marketing &  Public Relations Services business applicants to become the National Winner. The  2022 Australian Achiever Award proves Reputation By Design delivers on the promise of customer satisfaction.  

Established originally as  101  Things Marketing by  Director  Karen  Hall in  2015,  the business was recently re-branded to Reputation By Design to more accurately reflect what they offer.  As a specialist marketing agency,  they provide clients with a  suite of marketing services,  social media management, and award submission assistance. The team of 14 specialists supports clients not only in Australia but also internationally.  They aim to proactively grow their client’s business reputation by increasing trust and social proof in brands, and ultimately growing leads and revenue.  Karen proclaimed “We are thrilled to be named the National Winner of the Australian  Achiever Award for Advertising, Marketing & Public Relations Services.  The entire team is so passionate about  growing our clients’ businesses and reputation, and to lead by example and win this award means so much!” 

Some of the comments Australian Achiever received from Reputation By Design customers are: 

“I have been dealing with Karen and the team for five years now, which is a reflection of her customer service. I am hugely impressed with her; she is remarkable. They are excellent at managing expectations.  She runs a tight ship; follow-up is on time, and she keeps me well informed about everything. I have ultimate respect for her and her business. She makes us feel like we are the best company she deals with. 

“Reputation by Design takes time to understand our needs. They are clear and concise with all information and are a delight to work with. “

“I love the energy, consistency, and transparency of Reputation by Design. They always come up with new ideas so we can stay ahead of the competition. I appreciate it when they chase me to follow up and update me. They know the industry very well. And they have been much better than previous businesses I dealt with that did not deliver on promises.”

For more information contact:
Karen Hall, Reputation by Design
T 0447 682 635

It’s time to start your marketing plan for 2023!

Instead of struggling to play catch-up when you could have been preparing, start getting your marketing strategy ready for 2023 now. Here’s why it’s important that you don’t wait.

You know what it’s like – it’s so easy to get caught up in the hustle and bustle of things that we forget about all of the opportunities we’re missing. And even though there are always going to be busy periods, if we don’t keep an eye on our marketing plan, we’ll find ourselves with no leads and no income during the slower times. So let’s avoid that by being proactive and starting our preparations today!

A great tip is to use quiet times, such as the Christmas and New Year break, to work on an effective marketing strategy. By having key practices and strategies set in place, you can keep up a consistent dialogue with future customers.

Here’s why you need to make time to focus on what’s going on with your marketing strategy at least a couple of times per year:

Time to come up with ideas

If you want to come up with new concepts, do a bit of brainstorming and marketing research. Another great option is to take some time for yourself – go on a walk or have a shower – so your brain can have a break. This will allow moments of brilliant inspiration for your marketing strategy to flow more freely.

Pause for a moment to think about your marketing strategy. 

  • Who is your ideal client? And who isn’t? 
  • What are their pain points? 
  • What are your goals? 
  • What is your product mix and profitability?
  • What is your product innovation strategy? 
  • Who is on your team and have they got the right skills? 

Taking the time to answer these questions will help you create more effective content and use your marketing time more efficiently.

There are a lot of tactics and strategies that you could use to build your business, but it’s important to focus on what will work best for you. Take some time to research and analyse your data – this will help you identify what’s been successful in the past and where you should be focusing your efforts going forward.

It’s also a good idea to plan ahead and be prepared for any potential changes in your industry. For example, are there any new trends that you need to focus on? Or do you need to adapt to what you’re doing in order to keep up with changing consumer preferences? By thinking ahead and including these considerations in your marketing strategy, you can stay ahead of the competition and continue to grow your business successfully.

Time to execute

A well-executed marketing plan is key to the success of any business, large or small. By planning your content calendar in advance and delegating tasks among a team or outsourcing them to specialist agencies, you can ensure that there is always fresh, relevant content to share with your audience. 

Of course, you can’t plan everything in advance – after all, things are always changing and evolving. But by having a strong framework in place to start from, you’ll be able to quickly make any necessary adjustments so that your marketing continues to help drive business growth.

The ability to reach more people

Nowadays, a central component of marketing is being where your consumers are. You need to consider which mediums you’ll use as part of your strategy and plan accordingly. More specifically, you should identify where your target audience spends their time (for example: reading the newspaper, scrolling through social media or driving past your store) so that you can design ads they won’t be able to miss.

For example, you’ll need to be on LinkedIn if your target audience is there. The same rule applies to niche magazines and social media apps like TikTok. You can make sure you’re reaching the maximum number of potential clients and customers by having a definite plan when you know what you’re doing.  And don’t forget the power of Google Business Profile and local business awards if you’re a local business!

Better brand recognition

Have you heard of the ‘Rule of 7’? Research shows people have to be exposed to your brand seven times if you want them to remember you. 

A well-executed marketing campaign will help you get more customers who are looking for what you offer. Your name or label will become synonymous with the services or goods you provide and your ideal clients will be more likely to reach out when they need you.

Improved measurability

‘What gets measured improves’. 

Having an unorganised marketing strategy might snag you a few leads every now and then, but it’ll be hard to tell what works and why. Having specific goals lets you track your progress so you can focus on what’s working well. You can do this by looking at website visits, recording customer enquiries, and monitoring conversion rates. Doing this allows you to ensure that each marketing activity is actually moving towards your expectations.

Room to experiment

Marketing is an inexact science, which doesn’t have to be scary – it can actually be really exciting. Trying new things, even if they are a little left-of-centre can result in big payoffs that you didn’t expect. But you’ll never know until you experiment!

As you’re thinking about your marketing plan, also consider what budget you’ll set aside. And if you can swing it, keep some extra cash on hand for trying out new online or ‘traditional’ marketing ideas.

When will you plan your marketing for 2023?

It’s time to take a look at your calendar and schedule a few hours (or even better, a few days) to focus on your marketing strategy. This way, you can start the new year off strong, with a clear plan for how you will promote your business.

Not sure where to start? I can help you create a marketing strategy that works for you. Get in touch with the team at Reputation by Design today.

Social media marketing for business is now every bit as important as doing your taxes.
Find out how to be engaging on social media and look at some social media ideas.

If you’re in business and you want to grow (or even simply keep up) with the competition, you can’t underestimate the importance of social media marketing. Let’s start with some facts:

If your business isn’t playing the social media game, it’s an undeniable fact that you’re missing out on attention and potential revenue. With that in mind, here are some social media tips for business owners.

Which social media platform is best for your business?

TikTok or YouTube? Instagram or Pinterest? LinkedIn or Facebook? 

It’s possible to have a presence on every platform but think first about where your audience is. You don’t have to be everywhere… but you should at least be somewhere.

A B2B (business to business) brand may have success sharing content on LinkedIn and maintaining a steady presence on Facebook. A highly visual B2C (business to consumer) brand will attract more qualified buyers on platforms like Instagram, TikTok and Pinterest. 

You need to know where your audience ‘hangs out’ on social media when you create your strategy. The classic saying is to ‘Go deep, then go wide’ — so choose one or two platforms first and build your audience there, then consider extending to other areas.

Social media ideas for business

If you’re not a creative type or if you are focused on other parts of your business, you may not know where to start. 

The first thing you need isn’t an idea, it’s a calendar. Spend some time fleshing it out so you’re not scratching your head for social media ideas every few days. 

To get you started, here are some ideas, from ‘easiest’ to ‘hardest’. Note that the ‘easy’ ideas are probably less engaging but they will still help you show up online. 

  • Share content your clients may be interested in reading or seeing (not from your competitors!)
  • Share product descriptions and images
  • Share special offers 
  • Turn customer testimonials into graphics and share them
  • Write two blogs per month and break them into several ‘micro blogs’, then drip feed these to social media
  • Post a survey or poll for your followers
  • Share candid snaps of your team at work
  • Share case studies
  • Repurpose existing content from your website or other marketing collateral to share on social media
  • Develop a lead magnet such as a free guide and invite people to download it
  • Create a daily, weekly or monthly series e.g. interviewing industry experts
  • Go live 

Start making videos:

  • How to’s
  • Q&A
  • Product ads
  • Fun, entertaining, shareable clips

How to be engaging on social media

The more interesting your content is, the more people will stop, look, like and share. 

Some tips for being engaging on social media for businesses include: 

  • Ask questions and get people to respond in the comments
  • Share a controversial opinion (not too controversial!)
  • Post clear, bright images
  • Use a smiling face that makes eye contact with the device user
  • Make a Reel (short, entertaining video) and include text that says ‘Watch to the end’
  • Share special offers but only for the first few people who comment
  • Respond to comments to stimulate further discussion
  • Talk about a current topic

Figuring out how to be engaging on social media can take some time. Think of it like training for a marathon; you won’t be race-ready after a single month of going for a morning jog. Social media can be a long game and you need to stick with it if you want the best results. 

How often to post on social media as a business

There’s no denying it, social media is a hungry beast. 

Social media tool Hootsuite recommends posting the following amount as a business:

  • On Instagram, post between 3-7 times per week.

  • On Facebook, post between 1 and 2 times a day.

  • On Twitter, post between 1 and 5 Tweets a day.

  • On LinkedIn, post between 1 and 5 times a day.

Yes, it’s a lot. You may find you can get away with less, depending on your brand and your goals. However, from those recommendations, you can see why you need a social media manager. 

Having someone to take over and look after your online activity will ensure you have great social media ideas for your business and that a regular posting schedule is followed. Your social media manager will also brainstorm and create stories of client scenarios, savings/sales, local events, sponsorships, regular videos, and more, so the content being shared is relevant and topical to your audience and industry. 

Don’t forget to keep track of your social media results

The final piece of the social media puzzle for your business is tracking your social media results. This includes more than simple likes, so you know what’s working and what can be improved. 

The importance of social media marketing comes down to achieving better results for your business. You need a strategy so you can increase awareness of your brand, improve customer experience, and ultimately encourage more enquiry. When your social media activity is consistent, creative, and suited to your audience, you’ll find it supports your journey to a more successful business. 


Get in touch with Reputation by Design for help designing and implementing your social media strategy!

Have you thought about your marketing strategy for 2022? Now’s the time to start preparing so you don’t miss any opportunities. Here’s why.

It is so easy to get caught up in the rush of day to day work that you neglect to think about the opportunities you may be missing. 

And even though you may have busy periods, if you don’t pay attention to your marketing strategy, you’ll find that when things do go quiet you don’t have any leads to follow up with. The result can be a slump in income that you haven’t planned for. 

One piece of advice I always give my marketing clients is to take advantage of quiet times like the Christmas break or the beginning of the year to work on a marketing plan. With a few strategies and practices in place, you can maintain an ongoing conversation with prospective clients. 

Here’s why you need to make space to focus on what’s going on with marketing your business at least a couple of times per year:

Time to come up with ideas

Having headspace without the distraction of other tasks makes room for new concepts. Do a little bit of brainstorming and marketing research, and you’ll find the ideas begin to flow. Even going for a walk, drive or taking a shower can give you moments of brilliant inspiration. This is because your brain has the chance to relax and stop trying so hard. 

Having time to think will also allow you to come up with an actual strategy rather than simply posting marketing content when you have a few free moments. The best steps to follow are to firstly consider exactly what you want your marketing to help you achieve, then decide what your strategy will be and then figure out how you will execute your strategy. 

Time to execute

It’s easy to come up with brilliant marketing ideas to help grow your business in 2022 but you need time and resources to bring them all together. Once you have a goal, a strategy and a plan for your marketing, you can delegate to your team or find freelancers to bring everything together. By working to a calendar that you have planned out in advance, you’ll always have fresh content ready to share. 

The ability to reach more people

These days, one of the biggest challenges of marketing is making sure you have a presence where it matters most. 

Deciding which mediums to use for your marketing should be part of the planning process. You need to figure out where your target audience is (e.g. reading the newspaper, scrolling through social media or driving past your storefront) so you can create messages that are impossible to miss. 

If your audience is on LinkedIn, you need to be there too. The same goes for niche magazines and newer social media apps like TikTok. When you have a strong idea of what you’re doing and a clear plan, you can make sure you’re reaching as many of your target clients and customers as possible. 

Better brand recognition

Have you heard of the ‘Rule of 7’? Research shows people have to be exposed to your brand seven times if you want them to remember you. 

It seems like a lot but a carefully executed marketing plan will help you achieve this magic number. Your name or label will become synonymous with the services or goods your ideal clients are looking for and they will be more likely to reach out when they need you. 

Improved measurability

‘What gets measured improves’. 

A haphazard marketing strategy may bring you in a few leads but it will be difficult to know what has been the most effective and why. When you set goals, you will be able to track your progress. You can do this by reviewing visits to your website, keeping track of enquiries and being aware of conversion rates. For each marketing activity, you’ll be able to keep an eye on how the results live up to your expectations. 

Incorporate a regular review of your marketing throughout the year and you’ll be able to optimise your strategy. 

Room to experiment

Marketing isn’t an exact science, which can actually be really exciting.

Incorporating a few left of centre marketing ideas or launching a short term social media ad campaign just to see what happens can pay off in unexpected ways. But you won’t know until you try it.

When you plan your marketing, you can also think about the budget you will allocate. If possible, leave some room for experimenting with both online and ‘traditional’ marketing strategies. 

When will you plan your marketing for 2022?

2022 Calendar


Now’s the time to open your calendar and schedule a couple of hours (or days) to focus on your marketing strategy. Then you can put the wheels in motion and start the new year off strong, with a clear understanding of how you will spread the word about your amazing business.

Want help creating a marketing strategy? Get in touch with Reputation by Design today.

We’re currently rebranding a business, including redeveloping their logo, colour, typography, imagery, tone of voice, design and positioning – the 7 elements of a brand.

For colour, we’re diving into the colour psychology of branding. This is an important element of a brand because consumers make a subconscious judgment about a person, environment, or product within 90 seconds of initial viewing and between 62% and 90% of that assessment can be based on colour.

Further research indicates that brand recognition can be increased by up to 80% by effective use of colour throughout marketing, packaging and logo design.

No pressure! ; )

🏆 𝗖𝗼𝗻𝗴𝗿𝗮𝘁𝘂𝗹𝗮𝘁𝗶𝗼𝗻𝘀 𝘁𝗼 𝗼𝘂𝗿 𝟱𝟬 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 𝘄𝗵𝗼 𝗮𝗿𝗲 𝗳𝗶𝗻𝗮𝗹𝗶𝘀𝘁𝘀 𝗶𝗻 𝘁𝗵𝗲 𝟮𝟬𝟮𝟭 𝗕𝗲𝘁𝘁𝗲𝗿 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗔𝘄𝗮𝗿𝗱𝘀!!!

Across categories as diverse as Best Finance Broker, Best Office, Best Community Engagement, Best Customer Service, Best Mentor, Newcomer, Best Loan Administrator, Best Regional Office, Best Branded Office, Wellness, Best Residential Broker – and so many more!
We can’t wait to celebrate with you at the event’s evening – congratulations again!!!

What better way to start the new year than welcoming our newest clients:

  • Amplify HR
  • Teamscal
  • Cult of Monday
  • Exec Techs
  • Performance Advisory Group
  • JJP Talent Solutions
  • Collective Maintenance Services
  • TM Finance Group
  • Oculus Prosthetics
  • Maralytics
  • Next Lend
  • Worth
  • The Ultra Club
  • Advanced Building Concepts
  • Elevate.RA
  • MIG Training
  • Lawson Surveys
  • The Rental Specialists
  • Blue Raven Coaching

… just to name a few! 

We love what we do; thank you to all of our clients for your support and trust.

“The progress of tomorrow is the preparation today.”
If you’ve been nominated for, or are thinking about entering an award in 2021, the first step is to prep!  

Take our “Award Ready” checklist today to see just how prepared you are to shine with your next award submission. 



How many times have you heard the words ‘challenging’, ‘unprecedented’ and ‘unusual’ recently?

This report outlines seven practical steps to boost your marketing in any economic downturn. I encourage you to think about them all and take action on at least a couple. The great news is none of them cost a cent and they have all been proven to work across diverse businesses and industries.

You’ll discover not only how to adapt your business but also how to put yourself in the best position for the upswing which will occur as our economy recovers.

Download here: Reputation by Design – 7 Free Marketing Ideas

Reputation By Design
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